![]() This is most likely because it is trying to uninstall the npcap driver while Lansweeper is still using it. "A recent note: It looks like Lansweeper is utilizing the same npcap driver and having Lansweeper and PRTG, both, on the same machine seems to be causing the PRTG upgrade installer to crash. Hyper-v npcap-loopback-adapter remote-probe Can the npcap driver be installed manually? This is non-domain joined standalone server. ![]() Looking at the program files, it appears PRTG probe has installed, and the Admin Tool can be launched and is responsive, but switching to the 'service stop/start' tab shows "Service status: not installed/unknown".Īlso, there are no logs in C:\ProgramData\Paessler\PRTG. Pressing the button begins an endless loop where the error reappears. There is a single button on this error box labelled "close the program". A problem caused the program to stop working correctly. The installation progresses until the point when it tries to install Npcap, then shows a Windows error "A LWF & WFP driver installation tool has stopped working. I just attempted to install a remote probe (version 19.) on a fully patched Hyper-V server 2016 (OS Version 3). I just submitted a support case to Paessler for this, but thought I would post on here too.
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